FAQs

Yes. 100% secured. we use PayPal or Stripe to ensure your safety and peace of mind.

Shipping time is between 7-30 business days. Due to the special nature of handmade custom products, the specific arrival time may vary. You can check the progress through logistics tracking or contact customer service.

We accept returns for certain items, Please refer to our return policy for complete details.
Kindly contact our customer service before sending a parcel back.

You can change or cancel your order within 24 hours of ordering. after that, it will be dependent on whether we shipped the product already or not.

Yes. it’s also important to know that some tracking numbers will only work in the origin country. see they will be used as shipment proof only. if a situation arises and you did not receive your product we will refund you or send you a new one.

Absolutely! We love offering customization options. You can request specific designs, colors, sizes, and patterns to suit your preferences. Just reach out to us with your ideas, and we’ll do our best to bring them to life.

Your satisfaction is extremely important to us! If your product arrives damaged or does not match the description, please contact us right away. We will promptly address the issue, whether that means exchanging the item or issuing a refund.

We offer a hassle-free return and exchange policy. If you’re not satisfied with your product upon receipt, you can request a return or exchange within 30 days. Please ensure the item is unused and in its original packaging. For detailed information, please refer to our website’s return policy section.